Privacy Policy and Your Data
We value your privacy and explain our practices clearly here
Personal Data We Collect
We collect certain personal data to provide and improve our services to you. This may include details you provide directly and information gathered automatically when you visit our website or interact with our team.
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→Contact details you submit through forms
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→Technical browsing and device information
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→Records of your preferences or communications
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→Details of interactions with our services
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→Transactional and consent-related information
We only collect data relevant to service delivery and legal compliance. Your data is handled in accordance with Australian privacy regulations and our own internal policies.
How We Use Your Data
Your data helps us deliver services, respond to requests, and personalize your website experience. We may use data for troubleshooting, analytics, and as otherwise permitted or required by law.
We will not use your information for purposes incompatible with this policy. Where necessary, we will request your explicit consent to process sensitive information.
Your Privacy Rights Explained
Australian law grants you control over your information. You have the right to access, correct, or request deletion of your personal data, with some legal exceptions.
Right of Access
Request details about data we hold
Right to Rectification
Ask us to correct or update your data
Right to Erasure
Request that we delete your data
Right to Portability
Receive your data in a usable format
Data Sharing and Third Parties
We do not sell your information. Data may be shared with service providers for website operation, analytics, or legal reasons.
Any sharing is subject to confidentiality agreements and relevant privacy requirements under Australian law. Your data is not disclosed for unrelated marketing.
Data Security Measures
We implement technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure. Our safeguards are routinely reviewed.
Despite all precautions, complete data security cannot be guaranteed. Please contact us immediately if you suspect a breach.
How to Contact Us
Address: 373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61237106018
Email: content@lumaeoriva.com